With 7 years' of experience, Ella has developed an eye for photography in her responsibility of marketing and ensuring our properties are kept current over a number of websites we advertise with. Ella visits many properties, completing inventories and producing schedules of condition, safeguarding both tenant and landlord in the upkeep of their property.

Caroline joined Chartwell in 2012.  She previously worked in various roles within a property background.    Caroline oversees our referencing department, and liaises with applicants and Landlords from the start of the application process, right through to the check-in appointment, dealing with any queries that may arise to ensure a smooth moving process.

Samantha has been a crucial part of the team, with over 10 years’ experience at Chartwell. She has built up an extensive knowledge of the lettings industry. Samantha is responsible for overseeing all account matters and administration within the company. When letting a property, from moving in to moving out, Samantha has the knowledge to help throughout.

Keith has over 30 years’ experience in the Kent residential property market. He is a Member of the National Association of Estate Agents (MNAEA). He has established a reputation for straight talking and giving his clients a clear understanding of the market. His ethos is that communication with clients is the key to providing the highest level of service and leads the lettings team by example.